Privacy Policy

1. Introduction

Layo Edits ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our podcast editing service.

2. Information We Collect

2.1 Audio Content

When you use our podcast editing service, we collect:

• Audio and video files: Raw episode files you upload for editing
• Edited files: Processed audio delivered back to you
• Transcriptions: Text transcriptions of your episodes (when requested)
• Show notes: Written content generated from your episodes (when requested)
• Edit instructions: Notes and preferences you provide with your submission

2.2 Account Information

• Name and email address
• Account credentials (encrypted passwords)
• Show type (Solo, Interview, True Crime, etc.)
• Profile information you choose to provide

2.3 Usage Information

• Device information (browser type, operating system)
• IP address and location data
• Service usage statistics (features used, generation frequency)
• Performance and error logs

2.4 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and maintain session security.

3. How We Use Your Information

We use your information to:

Audio Content

• Edit, mix, and produce your podcast episodes
• Generate transcriptions and show notes (when requested)
• Deliver polished audio files back to you
• Detect and prevent misuse or fraudulent activity

Account Information

• Provide and maintain the Service
• Authenticate your identity and prevent unauthorized access
• Communicate with you about updates, features, or issues
• Process payments and subscriptions

Usage Information

• Analyze and improve Service performance
• Personalize your experience
• Detect technical issues and security threats
• Comply with legal obligations

4. Your Content is Yours

We may use aggregated, anonymized service data (not linked to your content or identity) to:

• Improve overall service quality
• Develop new editing features and workflows
• Understand usage patterns for product improvement

You can opt out of contributing anonymized data by contacting us at privacy@layoedits.com.

5. How We Share Your Information

We do NOT sell your personal information or voice data.

We may share information in these limited circumstances:

Service Providers

We use third-party services for:

• Cloud storage and computing (AWS, Google Cloud)
• Payment processing (Stripe)
• Analytics (Google Analytics)
• Customer support tools

These providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose information when required to:

• Comply with legal obligations (subpoenas, court orders)
• Protect against fraud or security threats
• Enforce our Terms of Service
• Protect the rights and safety of users

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and subject to a different privacy policy.

6. Data Security

We implement robust security measures to protect your information:

• Encryption: All data transmitted to and from our servers uses TLS/SSL encryption
• Storage Security: Voice data is encrypted at rest using AES-256 encryption
• Access Controls: Strict authentication and authorization protocols
• Regular Audits: Security assessments and penetration testing
• Monitoring: 24/7 system monitoring for unauthorized access
• Data Isolation: Your voice model is isolated and not accessible to other users

While we employ industry-standard security, no system is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your information as follows:

• Raw Episode Files: Retained for 30 days after delivery, then automatically deleted (you can request immediate deletion)
• Edited Files: Stored for 60 days after delivery for re-download, then deleted
• Account Information: Retained while your account is active and for 1 year after closure for legal compliance
• Usage Logs: Retained for 2 years for security and analytics purposes

8. Your Privacy Rights

You have the following rights regarding your data:

To exercise these rights, email us at privacy@layoedits.com with your request. We will respond within 30 days.

9. Regional Privacy Rights

9.1 California Residents (CCPA/CPRA)

California residents have additional rights:

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights
• Right to correct inaccurate information

9.2 European Union Residents (GDPR)

EU residents have rights under GDPR:

• Legal basis for processing: Consent and legitimate interests
• Right to withdraw consent at any time
• Right to object to processing
• Right to lodge a complaint with supervisory authority
• International data transfers are protected by standard contractual clauses

9.3 Illinois Residents (BIPA)

Under the Biometric Information Privacy Act, we provide written notice and obtain consent before collecting biometric data. You may revoke consent and request deletion at any time.

10. Children's Privacy

Our Service is NOT intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided information to us, contact us immediately at privacy@layoedits.com and we will delete it.

11. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.

13. Do Not Track Signals

Some browsers transmit "Do Not Track" signals. We currently do not respond to these signals, as there is no industry standard for compliance.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on the Service. Continued use after changes constitutes acceptance.

15. Contact Us

For privacy-related questions or to exercise your rights: